What is MyUHI?

Using the MyUHI link, available from the shortcuts menu or above banner, you can log into the service and access your files from any internet connected computer.  You can also access a range of software applications.  MyUHI requires you to log into the service using your normal user name and password.

Who uses MyUHI?

All staff and students within the university have access to use MyUHI.

Why should I use MyUHI?

MyUHI provides secure remote access to applications and data. This means if you are working offsite you can still access the main university services as well as network drives.

Using MyUHI you can:

  • Access your remote file store (your 'documents library' area and other mapped drives)
  • Swap files between their local PC and your remote file store
  • Use applications such as Word, Excel
  • Access your email
  • Access library journals, if available
  • Access other internal resources such as intranets.

You should use myUHI when working from home, and even within the university, if the PC you are working on does not have the software you require.

When is MyUHI available?

This service should be available for use 24/7, 365 days a year. However there will be times when we need to carry out essential maintenance work, such as fixing a serious fault or making improvements. We will endeavour to give notice of any work that will mean you can't access the service,  but this may not always be possible.

If we know about a problem we'll tweet about it, and if it is prescheduled work we will also send out an email notification to your university email account.

Have you got something you want to say? Let us have your feedback.


Q: What are the different Citrix components called?

A:  You need citrix receiver to access MyUHI

Some staff PCs will also run the Programme Neighbourhood agent for accessing specific systems.

Q: Do I need an account and password to access this service?

A: Yes, but this is just your normal ID and password. 

Q: What do I need to run MyUHI on my PC?

A: To ensure it can operate correctly install Citrix Receiver.  We have also found the firefox browser to work the most efficiently with this particular service.  See the MyUHI guides tab for installation assistance.

Q: Is there anything that might catch me out when using the software?

A: Sometimes people store documents on to the Desktop when they are in Citrix, but this means they'll be lost when you log off. You should always save your documents to a network drive.

MyUHI guides

MyUHI Service guide

to take you to our install tutorial