Telephones
The UHI telephone service
The UHI has a private telephone exchange that connects all the partner colleges as though they were all on the one local exchange.
Some staff use telephone conferencing to support remote students off campus or dispersed students within the UHI partnership. The Alcatel telephone system is very sophisticated and provides a range of facilities that make it ideal for telephone multi point conferencing.
When is the service available?
This service should be available for use 24 * 7, 365 days a year. However there will be times when we need to carryout essential maintenance work, this will be required to address a service fault, or to carryout service improvement work. Whilst we will endeavour to give notice of any work that will require an outage this may not always be possible.
- Is there any work scheduled? Information on planned works is available from the service announcements page.
Where can I get more help with the UHI telephone service?
Further information on the service is available from the tabs above.
How do I report a problem?
If you have problems with this service please contact the UHI Helpdesk.
Handy links
Alcatel website
Telephone FAQs
Q: I need to move my telephone, how do I arrange this?
- A: Depending on where you are located there may be different rules in place, in the first instance please contact the UHI Helpdesk who will be able to advise you further.
Q: How do I connect to my local operator?
A: Dialling 0 should connect you.
Telephone guides
Handset Guides
Reflex Premium Telephone User Manual
Alcatel 4035 Attendant Telephone manual
Alcatel QEasy Telephone user manual
Alcatel QPremium Telephone user manual
Instructions
How to make a multipoint telephone call with 2 or more callers
Telephone downloads
Standard handset key designation documents that can be printed off for reference:
