Red Button

The University of the Highlands and Islands is committed to enhancing your student experience. Use the Red Button to let us know how we can improve our service, or to tell us what you like about your university!

The Red Button is an informal problem-resolution and feedback mechanism. The formal complaint process is different.

If your expectations have not been met, we would encourage you to speak directly to staff at your academic partner so that we can address your concerns as quickly as possible. If you don’t know who to contact, or would like to tell us something about your experience as a university student, then please complete the form below.

For IT and VC related problems please telephone the Servicedesk on 01463 279150 or 150 (internal), email servicedesk@uhi.ac.uk or complete their web form.

Compliments, Thanks and Suggestions

If you have had a good experience at the University of the Highlands and Islands, or would like to thank a member of staff who has helped you, we would also like to hear from you.

Let us know what you like about your University, and we will pass on your comments to those concerned.  You can also use this form to tell us about any suggestions or ideas you might have to make the university even better.

When you use this form, an email will be sent to Dr Iain Morrison, Dean of Students, who will liaise with appropriate colleagues across the University and, if relevant, will keep you informed about the progress of your message. It is often helpful to put you directly in contact with other colleagues at UHI who can help. However, if you would prefer to remain anonymous, please mention this in your email, and your name will not be passed on to anyone in relation to your message.

Read recent replies to student feedback.

See our service standards.

After submitting your form, you will receive an acknowledgement within three working days.