8.1 General information

General information

This section covers general information about how to make contact with UHI.

It includes information about how to complain about UHI, and how to serve formal documents on it. It is aimed at providing very general information for the public. More detailed information will be provided in other categories.

More information about the University of the Highlands and Islands

Category  Name

Category Description

Examples/Comments

Format of Information

Fee

Withheld Information

Name and address

The name of the institution and the address of its principal office.

University of the Highlands and Islands
Executive Office
Ness Walk
Inverness
IV3 5SQ

Available on website

Free

 

Principal officers

Names of the principal officers of the institution

Principal, Vice Principals, deans, Secretary, Directors of major administrative functions.

Roles and responsibilities of senior officers. Responsibilities of and (work related) biographical detailsof the people who make strategic and operational decisions about the performance of function and/or delivery of services.

Available on website

Free

 

Contact information

Information on how to contact the institution

Information on initial point of contact covering area likely to be of interest to enquirers e.g. admissions

Available on website

Free

 

Location

Information on the institution's Principal and main locations, including campus maps

 

Available on website

Free

 

Opening hours

Opening hours of the institution’s principal office (s)

 

Available on website

Free

 

Academic year dates

Information on the dates of the institution’s academic years

Dates for the current academic year as well as future academic years, as far as known

Available on website

Free

 

Holidays

Dates of closure of the institution

Annual closure between Christmas and new year

Available on website

 

Free

 

Complaints

Procedures on how to complain about the institution

Details will very probably vary according to the nature of the complaint/complainant.

Available on website

Free

Document serving

Contact details for serving legal documents on the institution, e.g. Court Orders

Arrangements for serving official documents

Available on website

Free