Business and Administration SVQ 4

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What is special about this course?

If you are working in a business environment at a supervisory level and would like to develop your team-working and problem-solving skills to progress your career, then the SVQ 4 Business and Administration will help you achieve this.

The course is an exciting way to gain a high-level qualification while working and developing work-based knowledge and skills at a supervisory or management level.


Special features

  • Learn vital, work-based skills at supervisory or management level
  • Supported online learning with tutor support which means you can fit your studies around your personal and professional commitments
  • Choose from a large range of optional modules to fit your specific job specifications

Entry requirements

  • You should be working in a business and administration environment
  • No formal qualifications are required to study at SVQ level 4, however you must have been working at supervisory/management level for at least two years
  • Entry will be considered on the basis of complexity of work product, knowledge and responsibility
  • You may be required to attend an interview

Year 1 - SVQ 4

The core modules are:

  • Manage and be accountable for your own performance in a business environment
  • Manage work in a business environment
  • Manage communications in a business environment

You will also choose from a wide range of option modules in areas including:

  • Evaluate and solve business problems
  • Decision making
  • Operational planning
  • Implement, monitor and review change
  • Leadership
  • Innovation
  • Team working
  • Customer service
  • Implement, monitor and maintain administrative services
  • Design, manage and evaluate information systems
  • Analyse and report data
  • Manage budgets

How will I study my course?

  • Part-time work-based
  • You will be required to build an online portfolio by gathering a range of relevant work-based evidence and written work for chosen units to meet the national standards. The online portfolio can be accessed from home, work or library: wherever you have an internet connection. Assessors will also visit you in your workplace to carry out observations

How long will my course last?

  • Part-time: 18 months

Where can I study my course?

  • Shetland College UHI

Start date

  • September
  • January
  • For information on other start dates, and how to apply for them, please contact Shetland College UHI



For information on costs of this course please contact the college at which you wish to study.


Funding can be available for candidates aged 16-19 who are in full-time employment from Skills Development Scotland. Further information on application.                  

You may be eligible for an ILA Scotland (Individual Learning Account), which can help cover this cost. Please apply as soon as possible to ensure your ILA Scotland funding is through in time to start the course.

External scholarships and financial support may be available. Contact Shetland College UHI for more information.

What can I do on completion of my course?

Successful completion of this course will help you to progress your career in administrative, business or management-related areas.

Can I progress into further study?

Once you have successfully completed the course, you may like to consider studying SVQ level 5 Management.

Is there more information available online?

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Apply for Business and Administration SVQ 4

I want to start in Jan/Feb 2020 or Aug/Sep 2020 or Jan/Feb 2021

We are delighted that you are thinking about studying at the University of the Highlands and Islands (UHI). UHI operates a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of gender, age, disability, ethnicity and socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.