Email

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The university uses Office 365 for staff and student email.

On a university or college PC you can access this through the Outlook Client.

On your personal equipment you can access your email through a web browser for access anywhere with an internet connection, this is known as the Outlook Web App (OWA).  Students are also entitled to download Office 365 for free with us.

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Office 365 email training

Webmail tips content

Webmail tips

Webmail tips

We've found our webmail works best with the latest version of Firefox for access. Use your email address for logging in (@uhi.ac.uk) - see step by step login information.

If you are having access issues and have Avast installed, contact the UHI Servicedesk for configuration assistance.

We've simplified the login process for the Outlook Web App (OWA). It now works the same way across multiple browsers, whether you are at home or on campus.

If you have problems with this service please email servicedesk@uhi.ac.uk

Links

Email guides content

Email guides

Email guides

There are a number of guides and Instructions available for Office 365:

Videos (download WMV files)

Instructions

With thanks to Dundee University and the Microsoft teams for providing us with many of the original documents and links used here.

Office365 content

Office365

Office365

As the Outlook client effectively caches your data once it has been setup on your usual PC/Laptop/MAC device if you need to access your email from another device you will need to use the Web Access Client instead.

Below are the activities that we know staff and students carryout regularly. A wide range of instructions for other activities is available for the Windows Outlook Client and the MAC Client.

See a more extensive list of the differences between the Outlook app and the Web Access client.

ActivityOutlook ClientWeb Access Client
Access mail Green Tick Available to Staff and Students when logging on to a machine or via MyUHI Green Tick Access Instructions
Setup delegation to your Mail file (Proxy access) Green Tick Windows Outlook Instructions

For shared generic accounts you will need to request access by emailing servicedesk@uhi.ac.uk

red cross  
Access another users Mail file, shared or delegated (assuming rights have been setup – above) Green Tick Windows Outlook Instructions Green Tick Web Access Instructions
Setup delegation to your Calendar Green Tick Windows Outlook Instructions Green Tick Web Access Instructions
Access another users Calendar (assuming rights have been setup) Green Tick Windows Outlook Instructions Green Tick Web Access Instructions
Setup a shared folder Green Tick Helpdesk FAQ's red cross
Access a shared folder (assuming rights have been setup) Green Tick Windows Outlook Instructions TBC
Setup Contact Lists Green Tick Helpdesk FAQ's Green Tick Web Access Instructions
Setup a signature Green Tick Windows Outlook Instructions

MAC Outlook Instructions

Green Tick Web Access Instructions
Setup Rules Green Tick Windows Outlook Instructions Green Tick Web Access Instructions

Out of Office setup Instructions for Web Access

Schedule a meeting Green Tick Windows Outlook Instructions Green Tick Web Access Instructions
Create a Note Green Tick Windows Outlook Instructions red cross  
Create a Task Green Tick Windows Outlook Instructions Green Tick Web Access Instructions
Forward your email to another account Green Tick Windows Outlook Instructions Green Tick Web Access Instructions
Retract an email Green Tick Windows Outlook Instructions red cross
Send a message that is over 25mb. red cross Please use the new UHI Drop box service for this. red cross


Access from other devices.

For information on supported Outlook Web App Browsers please check the Microsoft documentation.