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Connect, our new student portal

Information on Connect, our new student portal which is available to all students with a '@uhi.ac.uk' account

Connect overview

  • You can change your dashboard, check out how to personalise the interface, we've also got a video to show you how to do this,
  • Pass through connection to Blackboard and the students records system, no need to login again,
  • Cut down access to our Office365 service, which brings your email, calendar and tasks directly to the dashboard,
  • A mobile app featuring a responsive smart device interface design,
  • A Gaelic interface,
  • University, college and student association announcements through the Newsroom.

Important Information

  • As this service can log straight through to Blackboard and Student Journey you should always ensure you lock your workstation before you leave it.
  • At the moment if you are logged into a college device you will need to login to the portal too, we are working on a way to simplify this.
  • If you come across any issues with the portal please report these to the in the first instance.
  • It will be normal for new tiles to appear in the dashboard, though we'll always have supporting information on the web for these.
  • The service is designed to work with a number of internet browsers, if you are using Internet Explorer please use version 10 or above.

Using the system

Access

If onsite, your college PC might be set to open up Connect automatically.

If not, open a web browser (we'd recommend Internet Explorer), and go to http://connect.uhi.ac.uk

Login using your full university ID, that is <userID>@uhi.ac.uk, with your usual password.

If you have multiple IDs you may find that Internet Explorer logs you in with the same ID you are logged into the PC with. If you want to login with another ID, please use a different browser (e.g. Firefox), this will allow you to specify what ID you login with.

There is also an App, please search for MyDay in the Apple or Android store and login using your full university ID.

Once you've logged in to the system it should be fairly intuitive to use. MyDay provide information on how to personalise the dashboard using the option from the ribbon, we've also put a bookmark to this in the portal itself, click on Bookmarks at the top left of the portal. Both items are highlighted below. We've also made a video showing how to personalise.

We've held a number of feedback sessions, from these we've compiled a useful to know list;

  • The mail and calendar tiles provide you with cut down access to these systems, if you want more options select the My Apps tile which will take you to Office365.
  • Calendar access from the portal is read only, and will only show your account, if you want to add events or see other calendars please go through the My Apps tile.
  • The newsroom tile shows the latest announcements, you can check your subscriptions and earlier announcements by clicking on 'Newsroom' from the left hand navigation.
  • We've added some of the important static content as bookmarks, available from the top ribbon, that means you can remove these from your dashboard but still have access to these.
  • Made changes to your dashboard that you don't like, use the Personalisation menu (top ribbon), scroll to the bottom and select 'Reset to Default'.
  • The social media tiles shown are the official ones for the university and your registered college, when you click on these for the first time you might have to enter a Captcha phrase, this is normal.

To get the full Gaelic dashboard you need to select the drop down against your name (top right), and set your language preference to Gaelic. Then select Dachaigh from the top of the left hand navigation.

Help with Connect?

To use Connect go to http://connect.uhi.ac.uk

Login using your full university ID, that is <userID>@uhi.ac.uk, with your usual password.

If this doesn't work try accessing Office365 to check your User ID and password. Go to https://outlook.com/uhi.ac.uk and login with your full ID and password.  If you can get into Office365, try opening up Connect again in a different tab.

Alternatively try opening Connect in a different browser, or using the MyDay app which is available from the Apple and Android stores. 

If you still can't access the service contact our Servicedesk on 01463 279150, or 150@uhi.ac.uk. They'll ask you what sort of device and browser you are using, if you can access other services (such as Office 365), if you've accessed Connect before and where you are located (e.g.:onsite, at home, at a public location). We know that the app won't work on some filtered Wi-Fi services and we are looking into ways round this.

Once you are in the portal if you are looking for help, select Bookmarks (top left), and select Online Portal Help.

Feedback

Phase 2 of the portal project will look at how the service is working for students and what we could develop for the portal. If you have any feedback please contact , Customer Services Manager.