Technologies at UHI

You will be using various technologies when undertaking a course with the University of the Highlands and Islands.  Here we aim to give you a better understanding of what these are and how you can use them.

We have listed below the main services that you will be using during your time with the University.

What is my Username?

What is my Username?

At the University of the Highlands and Islands you will use your student ID as a username to login to many services, the format of your username will be slightly different depending on on the service you will access.

The below list shows the various formats you should use for accessing our services.

 Username Format
Student ID 12340000
Computer Login 12340000
UHI Records 12340000
myday 12340000@uhi.ac.uk
Blackboard 12340000
Email/Webmail 12340000@uhi.ac.uk
MyUHI 12340000
My Lectures 12340000@uhi.ac.uk
TCS/VC Recordings uhiad\12340000
eduroam 12340000@uhi.ac.uk

You should familiarise yourself with the different login ID's to avoid difficulty logging in.  You may wish to bookmark this page to refer back to at a later date.

UHI Records

UHI Records

What is UHI Records?

UHI Records allows you to access the personal details that UHI holds for you online. Through UHI Records you can:

  • View/print your results
  • View your current modules
  • Change your address
  • Contact your personal academic tutor
  • Enrol, select your modules (at certain points in the year)
  • Complete module/unit surveys
  • Complete mitigating circumstances form

UHI Records is easy to access and will be vital at certain points in the year such as during enrolment and exam results periods.

How do I use UHI Records?

UHI Records is usually the first system that you will ever access when choosing to study with The University of the Highlands and Islands.  When you make an application you will register with your personal email address and your application will go through various stages in the UHI Records system from Applicant through to Current Student.

It is important to know that when you first apply, your login details to the system are different from those you will use when you become a 'current student'.  To access the system as an applicant (to check on the progression of your application, enrol, select modules) you should login with your personal email address as the username and the password you created when you started your application.

When you become a 'current student' you would then use your student ID, which the college will provide you with, to access (see - 'What is my Username?).

Having problems accessing?

Contact the UHI IT Servicedesk
Telephone: 01463 279150
Email: servicedesk@uhi.ac.uk
Live Chat: https://uhi.bomgarcloud.com/

If you have a query related to your application/enrolment or general 'how to' questions on using UHI Records please contact the college directly

CollegeContact number
Argyll College UHI +44 (0)1631 559 500
Highland Theological College UHI +44 (0)1349 780 000
Inverness College UHI +44 (0)1463 273 000
Lews Castle College UHI +44 (0)1851 770 000
Moray College UHI +44 (0)1343 576 000
NAFC Marine Centre UHI +44 (0)1595 772 000
North Highland College UHI +44 (0)1847 889 000
Orkney College UHI +44 (0)1856 569 000
Perth College UHI +44 (0)1738 877 000
Sabhal Mòr Ostaig UHI +44 (0)1471 888 000
Scottish Association for Marine Science UHI +44 (0)1631 559 000
Shetland College UHI +44 (0)1595 771 000
West Highland College UH +44 (0)1397 874 000

myday

myday

What is myday?

How do I use myday?

Myday can be accessed:
  • by going straight to myday
  • it is set as the default home page on most college computers
  • the mobile app is available on Apple and Android

More information on using this service, including an instructional video, can be found on our myday pages

Blackboard

Blackboard

What is Blackboard?

Blackboard is a Web based service that allows the University to provide teaching online. It also gives instructors the ability to post supplemental material for hybrid and face-to-face courses.

You can log on to Blackboard and access your class materials anywhere you have an internet connection. Some of the features of Blackboard are tools for submitting assignments, taking tests, and participating in discussion boards.

Not all courses are on Blackboard. Instructors in traditional classroom courses have the option to post course materials or conduct class activities within Blackboard. Your instructors will inform you if their materials are posted on Blackboard and where to find it.  How much you will use Blackboard depends on the nature of your course; courses that are wholly online will normally use it extensively and employ many of its features such as discussion boards and chat rooms, courses which are taught largely face to face may not use all of these interactive elements.

Think of Blackboard as your online or virtual classroom. Learning online may be a new concept to you, but many of the aids to learning that we are familiar with are replicated.  In Blackboard you will typically find:

  • The course materials you need to study
  • Activities to reinforce and develop what you have studied
  • Quizzes to test your knowledge
  • Guidance on books and articles you should read to extend your knowledge and experience
  • Discussion boards on which you can read other student’s ideas and opinions and post your own
  • Chat rooms to communicate in real time to other students and your tutor
  • Information and guidance about your assessments

How do I use Blackboard?

Blackboard will be available to you the day your class starts.  To log on to Blackboard you can use various methods:

  • You can go directly to Blackboard and enter your credentials (see 'What is my Username?')
  • You can access the tile through myday (see 'myday')
  • You can use the Blackboard mobile app available on iPhone, Android and Windows

Once you log into Blackboard you will see a welcome page, from here your courses are displayed in the My Courses section on the right hand side of the page.

See also our Blackboard help pages

Turnitin

Turnitin

What is Turnitin?

Turnitin is an originality checking and plagiarism prevention service that checks your writing for citation mistakes or inappropriate copying.  When you submit your paper, Turnitin compares it to text in its massive database of student work, websites, books, articles, etc.

How do I use Turnitin?

Turnitin is integrated into the Assignments tool in Blackboard.  This means that when you upload your paper to your classroom for grading, it will automatically be sent through Turnitin's repository.  The similarity report that it generates will help identify possible instances of plagiarism.

Helpful information on using this service can be found on the Turnitin website

Email

Email

What email service do I use?

Office365TM is the University's email service and all students of the University have an Office365 email account.  Email communication from your course tutors, your college or learning centre and from within UHI will be sent to your Office365 account.  People can send personal emails to your Office365 account just like any other email account.  You can also log into Office365 directly from any computer connected to the internet.

How do I use it?

You can access your email in various ways:

  • myday has a very simplified mail function that can be accessed using the 'Mail' option on the left (you may need to add this to your myday dashboard through the Personalise area and choose 'Mail Lite')
  • myday also has an outlook tile that takes you directly to Office365 outlook webmail
  • you can go directly to Office365 webmail

Your email address is your studentnumber@uhi.ac.uk (see 'What is my Username?')

As a student you are also entitled to download Office365 for free and use the Outlook application to access your emails.

MyUHI

MyUHI

What is MyUHI?

MyUHI lets you login to a virtual environment to access your files and applications as if you were logging into a physical computer at the University.

How do I use it?

MyUHI provides secure remote access to applications and data. This means if you are working away from the University you can still access services as well as network drives just like you would if you logged onto a computer at the University.

Please see our instructional video on using this service for more details.

MyUHI requires you to log into the service using your student ID and password (see 'What is my Username?')

Using MyUHI you can:

  • Access your remote file store (your 'documents library' area and other mapped drives)
  • Swap files between your local PC and your remote file store
  • Use applications such as Word, Excel etc
  • Access your email
  • Access library journals, if available
  • Access other internal resources

You should use MyUHI when working from home, and even within the university, if the device you are working on does not have the software you require.

Video Conferencing

Video Conferencing

What is Video Conferencing?

Many courses at UHI are taught across multiple sites and at present The University of the Highlands and Islands are the biggest educational user of video conferencing in the UK.  Sometimes the tutor and students are all in different places. Often, the tutor will be in the same place as some of their students but in a different place to other students.  Video conferencing is a really useful tool to help learning when tutors and students are geographically dispersed like this.

Video conferencing enables you to see, hear and talk to other participants in real time. You can also use video conferencing for slideshow presentations where the audience can view the slides and hear the presenter talking through those slides at the same time. If you are studying remotely, video conferencing can really help you to get to know your tutors and your fellow students.

How do I use it?

Video conferencing can be done in various ways:

  • VC Suite - Some lectures are timetabled and scheduled to particular VC Suites at the University, your tutor will provide you with this information.  Information on using the VC equipment in these suites can be found under the 'Guides' section of our VC pages.  Each academic partner also offers local first line support and basic training.
  • PC/Mobile Device - You can dial into a conference from a computer/mobile device using Cisco Webex Teams.  Most college machines have this installed or you can download it onto your own device for free but either way you will have to create your own account.  We have an instructional video on how to setup and use this service on our Servicedesk Bitesize pages
  • Telephone - This may not be ideal in most teaching scenarios as there is often the need to see who you are talking to or what they are presenting.  However, you can dial into a video conference via phone by calling 01463 279005 and entering the dial in code for the meeting when prompted.

How do I find a dial in code for my course?

Login to My Lectures with your student email address (see 'What is my Username?'), use the search field to look for the module name or code and it will display the dial in code for that module (e.g. 601234).

Alternatively there is a My Lectures tile within myday

Who do I contact if a problem arises during a conference?

Contact the UHI IT Servicedesk on 01463 279150

VC Recordings

VC Recordings

What is VC Recording?

Sometimes tutors may decide to have a video conference recorded so that it can be referred back to at a later date.

How do I use it?

Students can access these recordings by logging into http://tcs.uhi.ac.uk/tcs/ (see - 'What is my Username?') and using the search function to look for the course or tutor.  We have an instructional video on accessing and using this service on our VC pages.

IT Problems - Who to contact

IT Problems - Who to contact

Having IT Problems?

If you have problems with accessing any of these services or something just isn't working the UHI IT Servicedesk are here to help.

Contact the UHI IT Servicedesk
Telephone: 01463 279150
Email: servicedesk@uhi.ac.uk
Live Chat: https://uhi.bomgarcloud.com/

Although we do not use Twitter as a means of communication to receive issues about faults and queries it is a good idea to follow us as we often post to make our students and staff aware of known service issues or emergency disruption information and to publish information that may be of use. Throughout the working day we will check our twitter feed for comments and replies.

Twitter: @uhiservicedesk

More information can be found on our Twitter page