The University of the Highlands and Islands is the United Kingdom’s leading integrated university encompassing both further and higher education. Based in the Highlands and Islands of Scotland, our distinctive partnership of 13 independent colleges and research institutions is locally based and rooted in communities, but with national and international reach, as part of a regional university structure.

To support our work we are recruiting to the following role:

Online Counsellor

Salary range £31,134 - £36,092 per annum pro rata
DurationFixed term for 18 months
Working hours21 hours per week
LocationAt an agreed partner location
Closing DateSunday 14 March 2021

The post of Online Counsellor is a new post within the Mental Health and Counselling Team which sits within Student Services. This role is funded by the additional counsellor funding provided by the Scottish Funding Council and is fixed term for 18 months.

The Online Counsellor will work to support the needs of students who struggle with mental health and mental wellbeing, relationship conflicts, personality and social adjustment issue, through individual counselling to our students via our online counselling service. This will be in the form of video conferencing or text-based counselling. The Online Counsellor will be an advocate for student success and possess a demonstrated ability to multi-task and manage adverse caseload.  

This post will be for 3 days a week, terms are flexible at this stage, to best meet the needs of the student population, in that the hours of work can be discussed and agreed upon.

You will also be required to work with groups, offering workshops, short courses and delivering wellbeing related and psychoeducational presentations. You will be expected to liaise with other members of the Mental Health and Counselling staff team, as well as with other Student Support staff within the University, the University’s Counselling network and to participate in team meetings, conferences, and training events.

An important aspect of the work will be the administrative support of the service and to support the Mental Health & Counselling Manager who leads this work.

The post holder will work closely with other members of the student support team.

You will also be required to uphold professional standards, adhering to the British Association for Counselling and Psychotherapy (BACP) Ethical Framework, as well as keeping service records and attending supervision.   

A detailed job description and person specification for the post are attached.

Applicants with informal questions are encouraged to contact Allie Scott, Mental Health & Counselling Manager, by email to .

Interviews will be held by video conferencing on Monday 22 and Tuesday 23 March 2021.

If you have any queries about the application process please contact the Personnel Office at or on 01463 279239.