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You said, we listened

Your feedback from the National Student Survey, and other surveys, helps us to enhance your learning and teaching and student experience.  Your feedback helps us to prioritise our investment decisions and make changes to our policies and practices.

You told us it was really annoying when the dial-in codes for video conference classes were changed at short notice so we’ve spent £400k on the IT infrastructure to remove this problem.

You told us that you can’t always get to the library when you have assignments to complete so we’ve changed our library policy so all students at all locations can now borrow up to 15 books at the same time. We’re also spending £159k on new e-journals and e-books so you have the resources you need when you need them.

We know you value the support you get from your Personal Academic Tutor (PAT) so we’ve appointed 437 PATs over the past 2 years to give you the advice and guidance you want throughout your studies. Acting on your feedback, we’ve introduced a new assessment and feedback policy so you also get tips on how to improve your future grades.

You told us that you want students to have more influence in the running of the university so we’ve invested £300k in the new Highlands and Islands Students’ Association so your voice is heard locally and regionally.

Your views do matter and we listen to, and act upon, your feedback. See more of the actions we have taken to enhance your learning and teaching and student experience.