You said, we did

You told us what matters to you, and we listened. Below are examples of how your feedback has led to changes across UHI.

You said...	We did...
More employability support	Our employer mentoring scheme was relaunched as 'industry insights' giving students better access to experience future employment opportunities.
Better support for postgraduate research students.	We introduced a new postgraduate research support hub on SharePoint, and refreshed the induction.
More opportunities for postgraduate research students to teach.	We increased sessions for postgraduate research students who wish to teach across the academic year
You wanted to engage with the university in more meaningful ways.	We provided staff development to improve student engagement and strengthen how student feedback is used across the university.
Student representatives needed better support.	We introduced an action plan for reps, improved training, and created a dedicated Microsoft Teams space to make communication easier.
You wanted more subject-related and sports clubs.	We supported staff and HISA to help students set up new societies and sports clubs, and to link students with community opportunities.
Finding library resources was difficult.	We introduced improved library search tools and the Lean Library browser extension, making it quicker to find and access articles, eBooks, newspapers and databases.
You wanted more chances to connect with other students.	Programme teams encouraged use of online forums, and we supported more online and in-person events to help students connect.
You wanted better preparation before starting your course.	We increased engagement with applicants before entry to help build confidence and readiness for study.
Getting help from the library wasn’t easy.	We added live chat to library webpages so you can speak directly with library staff and get help in real time.
Reserving print books and requesting inter-site loans took too long.	We improved Library Search so you can place requests in just a few clicks, no matter where the item is held.
Roles and responsibilities in nursing programmes were confusing.	We reviewed and simplified the Academic Assessor and Personal Academic Tutor model so students know who to go to for support.
Having to log in to library services multiple times was frustrating.	We introduced single sign-on so library systems work with the same login as Brightspace and MyDay.
You wanted clearer information about online library resources and how to use them.	We improved communications about resources and introduced staff checklists to make sure students are aware of what’s available.
You wanted better support to study online and at a distance.	We updated our online support pages and provided loan devices and connectivity packages for students who needed them.
There were WiFi issues in some buildings.	We upgraded the WiFi network across the partnership and improved coverage in problem areas.