A-Z of UHI - Stornoway

Our campuses are accessible to people with mobility difficulties. We can also organise adaptations and support for students, such as BSL-English Interpreters or Personal Emergency Evacuation Plans. 
We offer a friendly, professional and inclusive Learning Support service. Please talk to us about how we could support you to get the most out of your time with us.

Student accommodation in Stornoway is on the waterfront, and just a ten-minute walk to the university and the town. Rooms all have ensuite bathrooms and share a kitchen and lounge area. There are also sports, games, a café and laundry on site.

If you are a full-time student living in private accommodation, you can print off a Council Tax exemption letter in week one of your course, from the Student Hub.

Are you in need of housing support? You can contact the Hebridean housing partnership on +44 300 123 0773.

Find UHI’s assessment appeal policy. 

Find a guide to essential student skills. 

If you have a question about your application, please do get in touch. Email admissions@uhi.ac.uk

UHI has assistive technology and built-in accessibility features that may support you during your studies.

There are covered 11 spaces for bicycles at UHI Stornoway. There are also 3 E-Bikes available to borrow for free. 

Brightspace is the virtual learning environment used at UHI.  All students will be able to access Brightspace once they have been enrolled on their units/modules. 

Visit our guide to Brightspace. 

Anyone under the age of 22 living in Scotland can get free bus travel in Scotland.

You will need a National Entitlement Card (NEC) or Young Scot National Entitlement Card (Young Scot NEC) to access free bus travel.

The café at UHI Stornoway is open Monday to Friday.

Opening times: 

10:15am to 11:30am and 12pm to 1:45pm Monday - Friday

The UHI Futures team can help you with careers and employability information, resources and guidance. 
UHI have a “Graduate for Life” guarantee, where you will get careers support for life. 

We are here to help care experienced young people. We can provide tailored support to care experienced young people to help them succeed. 

The Carers Trust Scotland define a carer as ‘anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.’ If you have any of these additional responsibilities, we can provide you with help and support. 

There are no on-campus childcare facilities at UHI Stornoway. 

Find out about childcare funding available for students at UHI North, West and Hebrides

Sometimes things go better or worse than planned so it’s a great idea to know what your options could be.
Clearing opens the first week of July and is there if:

• You are applying to university after 30 June
• You didn’t receive any offers (or none you wanted to accept)
• You didn’t meet the conditions of your offer
• You have declined your firm place using the ‘decline my place’ button in your application

Students will be made aware of the Code of conduct during induction. This is an agreement for all students to ensure everyone has a safe and enjoyable experience at UHI. 

At UHI, we want you to have an excellent experience. We take complaints very seriously and aim to resolve them as quickly as possible. 

Got any questions before you start? Get in touch:

• Nursing students - nursing.support@uhi.ac.uk

If you are irreconcilably estranged from both of your biological or adoptive parents, or only living parent, then you would be considered an estranged student (Stand Alone definition).
As an institution UHI have signed the Stand Alone Pledge, which commits us to supporting students studying without the support or approval of a family network. 
If you feel you need some support, contact your local support services team who will be able to help you with a range of issues.

We expect everyone (staff, students and visitors) to treat each other with respect within a positive and enabling culture of work and study. Speak to any member of staff if you have cause for concern. 

Your course tutor will give you an assessment schedule when you begin your course. You will need to bring a suitable form of photographic ID (i.e. passport or driving licence) for all UHI exams. You must turn up for exams you have been entered for. A doctor’s note is required if illness causes you to miss your exam. 
If you have additional support needs which include a requirement for alternative assessment arrangements (e.g. reader, IT, additional time etc.), or assignment extensions, you should discuss this with the Learning Support team as soon as possible. 

The Outer Hebrides is an international travel destination, with extraordinary landscapes and culture on your doorstep. There is so much to do, from wild swimming, to a traditional Scottish Ceilidh, exploring the islands, or the Hebridean Way, you will have a student experience like no other. 

We welcome students of all faiths and religions at UHI.

Stornoway is home to several Christian denominations. 
The Christian union at UHI is for students in Inverness and the surrounding areas. Get in touch at uhicu.ness@gmail.com.

The Kingdom Hall of Jehovah’s Witnesses is based at Perceval Rd S, Stornoway HS1 2UG. 

In Stornoway, the Stornoway Mosque is at 14 James St, Stornoway HS1 2QS. 
The ISOCI society is the Islamic student society, and aims to cater to the social, educational and religious needs of Muslim students at UHI. Get in touch with Vice-president Nabharn at 20019425@uhi.ac.uk. 

If you would like a multifaith room at the Stornoway campus, please get in touch with campus facilities. 

Juggling your finances whilst studying can be hard, and there may be times when you need some extra support. 

The Isle of Lewis Sports Centre is nearby. This has a 25m six lane swimming pool,  six court games hall, climbing wall, dance studio, squash courts, and fitness suite.

Freshers’ week is a programme of events and activities organised by HISA in September, with another Freshers’ week in January. 

Residents of Scotland can normally have their fees paid for by the Students Awards Agency for Scotland (SAAS), and can also apply for student loans and other support. SAAS funding opens in April and you must apply every year for your funding. 

There are a number of funding grants and loans available to UK-domiciled students (outside Scotland) through the Student Loans Company (SLC).

During your studies with us, there are many scholarships, bursaries, awards and discretionary funds available to you to during the academic year.

UHI is committed to supporting any student who is a victim/survivor of GBV, regardless of their gender, sex, or sexual orientation. At UHI, we will listen and we can help.

We have a student run hair salon at UHI Stornoway. Students can receive affordable treatments in our UHI Salon Hebrides. 

We have zero tolerance of harassment. Harassment includes threatening or abusive language, behaviour or materials. If you suffer harassment of any kind, please seek help from a member of staff.  

Looking after yourself will help you study better and ensure you can reach your full potential, but most importantly of all help you stay healthy. We have a wide range of resources, guidance, and services which can be accessed in person or online. 
Emergency services 999
NHS Out of Hours Service 111

Your students’ association is run by students, for students. They support student-led sports clubs, societies and networks, have a network of Student voice reps, and offer free and impartial advice.  

You will receive details about your induction in July.  It is important to attend to get key information including timetables, course and support information.

Please check the email you registered with to make sure you don’t miss important information about your induction. 

A library is available at the Stornoway campus. 
We have computers, group study spaces and wi-fi through the libraries. Printing and copying facilities are also available. The library service enables you to access books, e-books, and journals to support your learning.   

For anyone entering university, adjusting to life as a student; dealing with coursework and exams and being away from home for the first time can be potentially stressful and may also intensify any pre-existing conditions.  
We offer a variety of support for you to consider when it comes to looking after your wellbeing.  This ranges from self-help and peer support to counselling and referrals to specialist support off campus.

The Myday portal is designed as a one-stop shop to help students navigate to various services, including email, Brightspace and your student account. Simply click on a tile to access the service. 

UHI Stornoway

• 8am - 6:30pm Monday - Friday

Parking is free for students at UHI Stornoway. 

We provide free period products to all students who need them.

Throughout your studies you will have access to a Personal Academic Tutor (PAT).  
Your PAT is the first point of contact for any concerns or queries you may have. They will work with the wider Student support team to ensure you have access to the information, support and guidance you need in order to help you succeed in your studies.   

Emergency services 999 
Non-emergency phone number 101

UHI offers support for victims of crime. 

Referencing is an essential part of academic work. UHI uses Harvard style referencing. 

SAAS funding is for students in all higher education courses. You must apply every year for your funding. SAAS aims to have your funding in place at the start of your programme, for all correctly completed applications received before 30th June. The Student support team can advise and support you with your application. 

We are a smoke free institution. If you wish to smoke, you must smoke outwith the UHI Stornoway site. Smoking is not allowed anywhere on the grounds. This includes e-cigarettes. 

We are here to help with a wide range of issues, or signpost you to alternative sources of help. 

You can get in touch with us at any point:

• Nursing students - nursing.support@uhi.ac.uk

This is a one-stop shop where:

• You can find electronic records about you and your studies
• We communicate with you about your studies, including your results
• You can enrol on your course and select your modules here from July

Unidesk is a ticket-logging service.  If you have an IT query, whether it is a request or fault, this can be logged via Unidesk. 

Volunteering is a valuable way to gain new experiences, meet new people, and your increase confidence, whilst doing something worthwhile that benefits others. It is also great for your CV. 

We have wi-fi across our campuses.