Don't forget there are more FAQs in our Unidesk Knowledge base. Just log in to https://uhi.unidesk.ac.uk/ with your @uhi.ac.uk ID and navigate to the Knowledge base tile. You will find more information there about how to set up the ability to reset your own password, how to secure your account and much much more.


How to find a missing One Drive File

If you have lost a file on your One Drive, you should be able to retrieve it following the details on this site: Find Missing or Lost file in One Drive


How to restore an item deleted from Sharepoint/Teams

If you have accidentally deleted a file on Sharepoint or Team you can restore it by following these guidelines from Microsoft:   Restore SharePoint/Teams file


How to restore your One Drive

If you have accidentally deleted a lot/all of your files from your One Drive  and want to restore it from a particular point in time you can follow these steps  from Microsoft to restore your One Drive:  Restore your One Drive