VC software

 

Cisco Webex Teams is the standard 'Personal VC' software used by The University of the Highlands and Islands. This software can be used by internal and external participants wishing to join our conferences from their PC/Laptop.

Note: Cisco made a decision to re-brand 'Cisco Spark' and replace it with 'Cisco Webex Teams'.  Cisco are fazing out Cisco Spark as we have found that individuals are now experiencing performance issues with it.  As such we recommend uninstalling Cisco Spark and installing Cisco Webex Teams.

Install

To download Cisco Webex Teams, visit their website

NOTE: to attend a conference you need to enter '@uhi.ac.uk' to the end of the dial in code (e.g. 79799@uhi.ac.uk)

Please watch the above instructional tutorial on the setup and basic use of the application.

 

Supported devices

 

• Android Smartphones: KitKat 4.4 and later
• iPhone and iPad: iOS 10.0 and later
• Mac: OS X Yosemite 10.12 and later
• Windows: Windows 7 and later
• Web: Google Chrome (latest), Mozilla Firefox (latest), Safari (latest), and Internet Explorer 11 or later on computers running Windows, Mac, or Linux.

 

Password reset

 

You can change it at any time by following the instructions on Cisco's reset page

 

 

Staff/student home use

Free Microsoft Office 365 for staff and students (on up to 5 different devices)

Microsoft Project and Visio aren't available with the free Microsoft Office download. If you want these they can be purchased through the Home Use Programme (£9.95) using your @uhi.ac.uk email as the registry account.

_______________________________________________________________________________________________________________

These products are available for free to eligible students (please see product pages for eligibility information)

Microsoft Imagine - Get Windows 10 for FREE, if you are a S.T.E.M (Sciences, Technology, Engineering and Mathmatics) student you can also download viarious other Microsoft packages for free (MS Visio, MS Project)

Autodesk

Nvivo

National Instruments (STEM Students)

Much of the software licensed for the University is also available when working at home through MyUHI

Remote support

Windows:

Client for staff or students at home: Windows Remote Support.exe

Mac:

Client for staff or students at home: os-remote-support.zip

Viewers and plugins

The following software plugins may be required for you to view all content delivered from your course

  Adobe Flash Player
  Adobe Shockwave Player
  Adobe Reader
  Java
  QuickTime Player
  RealPlayer
  Windows Media Player
   VLC Player

Mac OS X users will need to install the Windows Media Components for QuickTime to allow them to view Windows Media content.

Useful apps

Below is a list of useful mobile apps.

App
Blackboard Mobile Learn	iPhone	Android	Windows
Adobe Reader	iPhone	Android	Windows
Outlook		Android
Amazon Kindle	iPhone	Android	Windows
Mahara	iPhone	Android
Myday	iPhone	Android	Windows
Lynda.com	iPhone	Android	Windows
BrowZine	iPhone	Android
Naxos Music Library	iPhone	Android
Knovel Tools	iPhone	Android
VLeBooks eBook Reader	iPhone	Android